Support During Your Tenancy

Once your tenancy begins, our rental property services continue to support you throughout your time in the property. Clear communication and access to practical resources help ensure your tenancy runs smoothly.

Maintenance Requests

If you are a current Stockdale & Leggo renter and need to report maintenance, requests can be submitted directly to your managing office. Urgent repairs can be phoned through for prompt action, with follow-up documentation encouraged to maintain clear records.

Urgent maintenance may include issues such as gas leaks, serious electrical faults, flooding, or breakdowns of essential services. In these situations, renters are advised to follow emergency procedures and contact the office immediately.

Condition Reports

At the start of your tenancy, you’ll receive a detailed condition report outlining the state of the property. Reviewing and returning this within the required timeframe helps avoid discrepancies at the end of the lease.

FAQsNeed Help?

  • What is a bond?

    A bond is a security payment held by the relevant bond authority and is typically equal to one month’s rent. It must be lodged within the required timeframe and returned at the end of the tenancy if obligations are met.

  • What is a condition report?

    A condition report documents the state of the property at the start of the tenancy. Reviewing and returning it on time helps avoid disputes when the tenancy ends.

  • What is considered urgent maintenance?

    Urgent repairs include safety risks or failures of essential services. These should be reported immediately to your managing office.

  • Do I need renters’ insurance?

    Building insurance does not cover personal belongings. Renters are encouraged to arrange contents insurance for added protection.

  • What happens at lease renewal?

    Toward the end of the lease, your property manager will contact you to discuss next steps. Options may include renewal or transitioning to a periodic agreement, depending on circumstances.

Exploring Your Rental Options

If you’re planning to rent a property, explore available Stockdale & Leggo rentals or contact your local office for guidance and support throughout the process.